Privacy Policy
Privacy Policy
At Ky IPTV, we are committed to safeguarding your privacy and securing your personal data. This Policy explains what we collect, how we use it, who we share it with, and the choices you have. By using our services, you agree to the practices described below.
1) Who We Are
Data Controller: Ky IPTV
Contact: admin@kyiptv.org
2) Information We Collect
- Account & Contact Information: name, email address, password, and contact details you provide when registering or purchasing.
- Payment Information: billing details and transaction data (processed by our payment providers; we do not store full card numbers).
- Usage & Log Data: IP address, device identifiers, device/browser type, pages viewed, actions taken, approximate location (from IP), access times, and referring URLs.
- Support & Communications: content of messages you send to us (e.g., support requests, feedback).
- Cookies & Similar Technologies: small files placed on your device to operate the site, remember preferences, and analyze usage.
3) How We Use Your Information
- Provide, operate, and maintain the service (including account setup and access).
- Process payments and fulfill subscriptions.
- Monitor, prevent, and detect security incidents and abuse; troubleshoot and improve performance.
- Analyze usage to improve features, content availability, and user experience.
- Communicate about your account, service updates, and—if you opt in—promotions or offers (you can opt out anytime).
- Comply with legal obligations and enforce our terms.
4) Legal Bases (EEA/UK users)
Where applicable, we process personal data on these bases:
- Contract: to provide and support the service you request.
- Legitimate interests: to secure, improve, and market our services (without overriding your rights).
- Consent: for optional cookies/marketing where required (you may withdraw at any time).
- Legal obligation: to meet compliance and regulatory requirements.
5) Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who act on our instructions, such as:
- Payment processors to process transactions.
- Infrastructure, hosting, analytics, and customer support tools to operate and improve the service.
- Fraud prevention and security partners to protect accounts and our platform.
- Professional advisers (legal, accounting) under confidentiality.
- Legal/Compliance: when required by law or to protect rights, safety, and integrity.
- Business transfers: in connection with a merger, acquisition, or asset sale (your data will remain protected or you’ll be notified of changes).
6) Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage. You can manage cookies in your browser settings. Blocking some cookies may affect site functionality.
7) Data Retention
We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we take reasonable steps to delete or anonymize it.
8) Security
- Encrypted transport (e.g., SSL/TLS) for data in transit.
- Access controls limiting who can access personal data.
- Monitoring for potential security vulnerabilities and abuse.
No security measure is perfect; we encourage you to use strong, unique passwords and keep them safe.
9) International Transfers
If we transfer personal data internationally, we use appropriate safeguards (such as standard contractual clauses) where required by law to protect your information.
10) Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing, and (where applicable) withdraw consent.
- Port your data to another provider (data portability).
- Opt out of marketing communications at any time (use the unsubscribe link or contact us).
- EEA/UK: lodge a complaint with your data protection authority.
- California: request to know/access, correct, and delete personal information; we do not sell or share personal information for cross-context behavioral advertising.
To exercise rights or make a request, contact us at admin@kyiptv.org.
11) Children’s Privacy
Our services are not directed to children. If you believe a child provided personal information to us, please contact us so we can take appropriate action.
12) Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Review those policies before providing personal information.
13) Changes to This Policy
We may update this Policy from time to time. Changes will be posted here with an updated effective date. If changes are material, we will provide additional notice where required by law.
14) Contact Us
Questions about this Policy or how we handle your data? Contact:
- Email: admin@kyiptv.org
Last updated: August 24, 2025